Rachel

<h2 dir="ltr" id="isPasted">Shipping Information</h2>In the overview below you will find information about transit times and prices for the different shipping methods. Shipping times are approximate and should be seen as a guide. <hr> <div dir="ltr" align="left"><table class="fr-table-selection-hover"><tbody><tr><td>Shipping Method</td><td>Transit Time</td><td>Price</td></tr><tr><td>Quebec (urban areas)</td><td>1&#x2013;3 business days</td><td>C$8.50 for orders under C$75Free for orders over C$75</td></tr><tr><td>Quebec (remote) &amp; Rest of Canada</td><td>3&#x2013;8 business days</td><td>C$8.50 for orders under C$75Free for orders over C$75</td></tr><tr><td>United States</td><td>3&#x2013;8 business days</td><td>US$16 for orders under US$75Free for orders over US$75</td></tr><tr><td>Europe</td><td>2&#x2013;5 business days</td><td>&#x20AC;7 for orders under &#x20AC;60Free for orders over &#x20AC;60</td></tr></tbody></table> </div>*We are not responsible for delays caused by U.S. customs. <hr> <h2 dir="ltr" id="any-additional-costs-on-non-canadian-purchases">Any Additional Costs on Non-Canadian Purchases</h2>Rachel customers do not have to pay any additional customs costs for orders delivered outside of Canada. The price you see at checkout is the final price you&#x2019;ll pay.We&#x2019;ve got the import duties covered for you!Shipping times are approximate times and should be seen as a guide.

In the overview below you will find information about transit times and prices for the different shipping methods. Shipping times are approximate and should be seen as a guide. Shipping Method. Transit Time. Price. Quebec (urban areas). 1–3 business

How long should my order take to arrive?

Shipping

Where are your products manufactured?

How do I choose the right size for my tights?

Do you have maternity clothes?

What’s the best way to wash and care for my tights?

What do I need to know about your resistant tights collection?

What is Denier?

My tights ripped on the first wear. What can I do?

Which Undershorts to Choose?

Products

What should I do if I want to cancel my order?

What’s the best way to get a deal on Rachel products?

What happens if I entered the wrong delivery address?

Can I modify an order I just placed?

Orders

How much does shipping cost?

How can I track my order?

My order was delivered but I still haven’t received it, what can I do?

I typed the wrong address and my order has already shipped, can I do anything?

Can I pick-up an order at Rachel’s HQ?

How long does shipping take in Canada?

How much is shipping within Canada?

What about shipping to the United States?

Do I need to pay customs or import duties?

How long does shipping to Europe take?

What are you doing during the Canada Post strike?

How can I get a refund or exchange an order?

What is the processing time for returns?

I received a defective product, what should I do?

Do you offer price adjustments if an item goes on sale after I buy it?

My package arrived damage, what can I do?

Why do I get an error message when I try to initiate a return?

How do free returns work for Peak of the sun members?

Why do you charge for returns?

Return, Exchange and Refund

How does Rachel's loyalty program work?

How do I join the loyalty program?

How do I reach the next level?

Are points retroactive?

Does using points lower my tier status?

How can I collect points?

Can my points expire?

How do I redeem my points?

What if I already had a subscription box with Rachel before the loyatly program was created?

Shipping Method	Transit Time	Price
Quebec (urban areas)	1–3 business days	C$8.50 for orders under C$75 Free for orders over C$75
Quebec (remote) & Rest of Canada	3–8 business days	C$8.50 for orders under C$75 Free for orders over C$75
United States	3–8 business days	US$16 for orders under US$75 Free for orders over US$75
Europe	2–5 business days	€7 for orders under €60 Free for orders over €60

How long should my order take to arrive?Updated 2 months ago

Shipping Information

Any Additional Costs on Non-Canadian Purchases